Proactive technology management for growing businesses
We've transitioned from break-fix to managed services because the old model was backwards. Under break-fix, we got paid when things broke. Under managed services, we get paid to prevent problems.
For you, this means predictable costs, proactive monitoring, and systems that stay healthy instead of waiting to fail.
Monday-Friday, 9am-5pm Mountain
The baseline. Good for established businesses that don't need hand-holding but want systems monitored and maintained.
On-site visits: $500 per visit (up to 4 hours)
Get StartedMonday-Friday, 8am-8pm Mountain
What we recommend for most businesses. Unlimited support means no surprise bills, and backups with actual testing means your data is protected.
6am-8pm Mountain, seven days + 24/7 critical emergency
For businesses where technology downtime equals lost revenue. If your business stops when your systems stop, this is the level.
Up to 2 servers (physical or virtual)
All routers, switches, wireless equipment
Every computer/laptop for covered employees
Complete backup infrastructure
Printers, scanners, monitors, business equipment
Up to 3 devices per employee
Technology breaks. Internet goes down. Software has bugs. What managed services does is catch most problems BEFORE they hit you, and respond systematically when they do. But perfection doesn't exist.
We can deploy the best security tools available, but if your employees click phishing links or use weak passwords, you're still vulnerable. Security is a partnership.
We commit to acknowledging requests within our stated timeframes. Resolution depends on complexity. If your software has a vendor-side bug, we can't fix it in 2 hours - but we can coordinate with the vendor and keep you informed.
Let's talk about which partnership level makes sense for your business.